EDDM questions, answered

Every Door Direct Mail is a USPS service that delivers one card to every home on the mail carrier routes you pick. See how it works.

No. EDDM goes to every home on a route. You choose areas, not names. There is no list to buy.

200 homes. Retail EDDM allows 200 to 5,000 pieces per ZIP Code per day. Most first mailings are 2,000 to 5,000 homes.

No. Retail EDDM does not need a permit. We handle the paperwork and the drop.

Yes. Residential only is on by default. You can add businesses on a route if you want them.

Any local business. Real estate agents, churches, landscapers, dentists, HVAC shops, restaurants, political campaigns, salons, auto shops, and more. See industries.

You can add businesses. USPS lets an EDDM mailing go to every home on a route, or to every home and business on it. It does not allow businesses only. For B2B, pick routes with many businesses, like main streets and office parks. The route planner tags them for you.

EDDM pieces must be “flats”. We print 6.25 x 9, 8.5 x 7, 8.5 x 11, 8.5 x 12, 9 x 12, and 8.5 x 14. A 4 x 6 card is too small.

Not with EDDM. A standard 4 x 6 card is too small to qualify.

Yes. Upload a PDF, PNG, or JPG on the start page. In seconds we check the size, bleed, photo sharpness, and the USPS mailing panel, and show you a preview. We add the postage mark for you. Or start from one of our templates.

Yes. You get a proof in one business day. Nothing prints until you approve it.

From $0.44 a home for a 6.25 x 9 card, all in, at 5,000 homes or more. Smaller mailings cost $0.47 to $0.59 a home. Print only, if you drop it yourself, starts at $0.17 a card plus postage. See plans and pricing or the cost calculator.

USPS sets EDDM postage. We charge exactly what USPS charges. Retail EDDM postage is $0.260 a piece since July 12, 2026.

Postage is passed through at cost. If USPS changes the rate, your quote updates to the new rate and you see it before you pay.

No.

Before you approve the proof, yes. After it prints, printing and postage cannot be refunded.

Proof in one business day. We print and drop within 3 business days after you approve. USPS delivers 3 to 10 business days after the drop. Routes near the post office get it sooner.

Plan on about three weeks from order to mailbox. For a date that matters, like an open house, a holiday service, or early voting, order earlier.

You choose the drop date. USPS controls the exact delivery day within its window.

We upload a photo of the drop and the stamped USPS form to your order.

Log in with your email. Each mailing shows a progress bar: ordered, proof, printing, dropped, in homes, and results. You see the drop photo and the dates homes should get it.

Each mailing gets its own QR code and landing page. A call tracking number is on by default. Reports arrive at day 14 and day 30. See results.

Yes, any month, before your next drop date. No contract.

Starter is one mailing, paid per home. Growth is $99 a month plus homes, with monthly drops and tracking. Autopilot is $249 a month plus homes, and adds matching Facebook and Google ads to the same streets. Sample prices.

Yes. Choose “Ship to me”. We print, bundle by route with facing slips, fill in the USPS paperwork, and ship the boxes by ground. You drop them at your post office and pay postage there. See EDDM printing and shipping.

We print within 3 business days after you approve the proof. Ground shipping takes 1 to 5 business days in the lower 48 states. You get a tracking number.

Yes. Ask for a custom route plan. We plan circles, neighborhoods, districts, and many ZIP Codes at once, free, within 1 business day.

Not with EDDM. It goes to every home on a route. To reach only certain addresses, like new movers or a customer list, use addressed mail. We quote it on the custom routes page.

Yes. Campaign mail is common in election years, timed to early voting and election day. See the political mail guide.

Yes, and nothing to download from an app store. On iPhone, open doorhi.com in Safari, tap the Share button, then “Add to Home Screen”. On Android, open it in Chrome and tap “Add” when asked, or use the menu and “Install app”. It opens full screen, works with a weak signal, and keeps your orders one tap away.

Yes. Campaign mail needs a “Paid for by” line. The campaign is responsible for the exact wording its rules require. Our political templates include a space for it, and we will not print a political card without one.